Acceptable use policy

This Acceptable Use Policy (“AUP”) explains the standards expected of anyone using the Culcheth & Glazebury Residents’ Association website (“the Website”) and Social Media (Facebook). By accessing or using the Website or Facebook, you agree to follow these rules.

The Website and Facebook site exist to support the community of Culcheth & Glazebury, to share information and to reflect the welcoming, respectful character of our villages.

1. Purpose of the Website and Facebook

The Website and Facebook site provides residents with:

• News and updates about Culcheth & Glazebury
• Information about local events, facilities, and community initiatives
• Access to documents, minutes, and notices from the Residents’ Association
• A point of contact for local queries and community engagement

Both the Website and Facebook site are intended to be safe, friendly and constructive spaces for all residents.

2. Acceptable use

You may use the Website and Facebook to:

• Read and share information relevant to Culcheth & Glazebury
• Contact the Residents’ Association
• Participate in community discussions (where appropriate)
• Access documents and resources provided for residents

Your use must always be respectful and considerate of others in the community.

3. Unacceptable use

You must not use the Website or Facebook site:

• For unlawful or harmful activity, including harassment, fraud, or behaviour that breaches UK law
• To post or share offensive, abusive, defamatory, discriminatory, or threatening material or information
• To spread misinformation or rumours about individuals, groups, or local matters
• To upload harmful content, including viruses, malware, or code intended to disrupt systems
• To infringe copyright, privacy, or intellectual property rights
• To impersonate another person, including members of the Association
• To send spam, advertising, or unsolicited messages
• To attempt to gain unauthorised access to the Website or its systems
• To harm or exploit children, or share content unsuitable for minors

Any behaviour that undermines the spirit of Culcheth & Glazebury Residents’ Association will not be tolerated.

4. User-generated content

Where the Website and Facebook allow comments, submissions, or uploads:

• Content must be respectful, factual, and relevant to Culcheth & Glazebury
• Personal data about others must not be shared without consent
• Content must not mislead or cause unnecessary alarm within the community
• The Association may remove any content that breaches this Policy or is considered inappropriate.

5. Security

Users must not:

• Attempt to bypass or disable security features
• Interfere with the proper functioning of the Website
• Use automated tools (such as bots or scrapers) without permission

The Association takes reasonable steps to maintain security, but users are responsible for protecting their own devices.

6. Privacy and data protection

Any personal information you provide will be handled in line with the Association’s Privacy Policy and in accordance with UK data protection law.

You must not misuse any personal data accessed through the Website.

7. Monitoring and moderation

The Association may monitor Website activity to ensure compliance with this Policy. Content may be edited or removed where necessary to protect the community.

8. Breach of this policy

If you breach this Policy, the Association may:

• Remove or edit your content
• Restrict or block your access to the Website and Facebook
• Report unlawful behaviour to the appropriate authorities
• Take any other action considered appropriate.

9. Links to other policies

This Policy should be read alongside:

• Code of Conduct (PDF)
• Privacy Policy

10. Changes to this policy

The Association may update this Policy from time to time. Continued use of the Website and Facebook means you accept any changes.